Privacy Policy

Privacy Policy

Last updated: September 2025

At Logistique CAF, we place great importance on protecting your personal information. This privacy policy explains how we collect, use, disclose, and protect your data when you use the logistiquecaf.ca website.

1. Collection of Personal Information

We collect only the information necessary to provide our services and enhance your user experience. The information we may collect includes:

• First and last name
• Email address
• Phone number
• Information you voluntarily submit through our forms (quote requests, contact, newsletter sign-ups, etc.)
• Browsing data (IP address, device type, pages visited, cookies, etc.)

2. Use of Personal Information

The information collected may be used to:

• Respond to your inquiries or service requests
• Manage your subscriptions to our communications (newsletters, notifications)
• Improve the performance and content of our website
• Ensure the security of our platform
• Comply with our legal and regulatory obligations

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, your data may be disclosed:

• To our service partners (web hosting, analytics tools, newsletter delivery), only when necessary
• To competent authorities if required by law or to protect our rights

These third parties are contractually required to ensure the confidentiality and security of your information.

4. Cookies and Similar Technologies

Our website uses cookies to improve your experience, analyze site traffic, and personalize content. You can configure your browser to refuse or delete cookies, but some site features may be limited.

5. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer period is required or permitted by law.

6. Security

We implement appropriate technical, administrative, and organizational measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

7. Your Rights

In accordance with Quebec’s Law 25 and applicable regulations, you have the following rights:

• Right to access your information
• Right to rectification in case of error or inaccuracy
• Right to withdraw your consent
• Right to have your data deleted where applicable

To exercise your rights, you can contact us (see the Contact section below).

8. Changes to this Policy

We reserve the right to modify this privacy policy at any time. The update date will be indicated at the top of the document. We encourage you to review it regularly.

9. Contact

For any questions about this privacy policy or to exercise your rights, you can reach us at:

Logistique CAF